What to expect at a Rural Urgent Care Centre
On Arrival
A Registered Nurse will assess your needs on arrival (Triage). The Nurse may involve a General Practitioner (GP) or doctor in the provision of care. This can happen over the phone, by video consult, or in person. A decision will be made whether care can be provided at the centre or whether hospital admission or transfer to another facility is required.
The closest public hospital Emergency Departments are;
- Northeast Health Wangaratta | 03 5722 5111 | 35-47 Green St, Wangaratta
- Albury Wodonga Health | Wodonga Hospital | 02 6051 7111 | Vermont Street, Wodonga
Waiting Room
After seeing the Nurse, you may be asked to wait in the waiting room. How long you wait depends on the urgency of your condition. For non-urgent conditions, you may experience wait times of up to two hours or more.
If you see a local GP, then costs apply
Fees may be incurred if the local GP is required to be called in and/or if related blood tests and x-rays are required. If a fee is to be charged, the patient will be informed before treatment.
If you require an ambulance transfer to another health service, this transfer will be covered by your Ambulance Victoria membership, if you do not have membership, you may be liable for the cost of the transfer.