Victorian Healthcare Experience Survey

The Victorian Healthcare Experience Survey (VHES) collects experience data from consumers who use Victorian public health services. The survey aims to understand the experience of care in Victorian public health services from consumers and, where appropriate their carers. The survey is conducted by Ipsos, an independent contractor, on behalf of the Victorian Agency for Health Information (VAHI), a division of the Department of Health.

If you are a patient of Alpine Health, you may be contacted after discharge by Ipsos by email or mail to complete this survey.

For more information download the Alpine Health VHES Factsheet

Safety and Quality

Alpine Health’s clinical governance ensures that our community and consumers can be confident that systems are in place to deliver safe and high-quality health care, and continuously improve services. 

 View more information about Alpine Health's Safety and Quality